Refund policy
Refund & Return Policy
At Saved Servants, we take pride in providing high-quality, carefully inspected products. Each order is prepared with attention to detail before being shipped. Because of this, we only offer refunds or replacements in limited situations where an issue occurs on our end.
Defective Items & Order Mistakes
Refunds or replacements may be issued if:
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Your item arrives damaged or defective due to an issue before shipment.
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You receive the wrong item, size, or product due to an error made by Saved Servants.
To be eligible for consideration, you must contact us within 48 hours of receiving your order and provide clear photos or details showing the issue.
Non-Refundable Items
We do not offer refunds, exchanges, or returns for:
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Incorrect sizing chosen by the customer.
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Change of mind after purchase.
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Items that do not fit as expected.
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Normal wear and tear.
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Damage caused after receiving the product.
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Any issues that were not caused by Saved Servants.
Please carefully review sizing information before placing your order. We encourage customers to reach out with any sizing questions before purchasing.
Refund Approval
Refunds are only provided when the issue is determined to be the responsibility of Saved Servants. We reserve the right to review each situation and determine whether a refund, replacement, or another solution is appropriate.
If approved, refunds will be processed back to the original payment method.
Our Commitment to Integrity
As a brand built on faith, we believe in conducting business with honesty, fairness, and integrity. We strive to serve our customers well while remaining true to the values that guide Saved Servants.
“The integrity of the upright guides them, but the unfaithful are destroyed by their duplicity.” — Proverbs 11:3
Thank you for supporting Saved Servants and our mission to create quality pieces that represent faith, purpose, and timeless style.